What happens when you send
From setting up your account to your family holding the money — the whole journey, with no surprises in the middle.
One verification, then a few taps
Setting up takes a few minutes the first time. Every transfer after that is quick.
- 01
Scan your passport
Verification happens once, inside the app. Scan your passport to start it off.
- 02
Confirm it's you
A quick face check finishes the identity step. You never have to post documents or visit a branch.
- 03
Enter the amount and who it's for
The exchange rate, the fee and the amount your family receives all appear before you commit to anything.
- 04
Pay the way you normally would
Pay from your bank account, by bank transfer, or with a Visa or Mastercard — whichever suits you.
- 05
Share the receipt
You get a receipt code straight away. Send it to your family, and they can track the transfer or collect the cash with it.
How you pay
Pay however you already move money — the options depend on where you are sending from.
Sending from New Zealand
- Connect your bank account and pay straight from it
- Online bank transfer
- Visa or Mastercard
Sending from Australia
- PayID from your own bank app
- Manual bank transfer
- Visa or Mastercard
How your family receives it
Cash pick-up
Your family takes the receipt code and their ID to a payout partner and collects the money over the counter. No bank account needed.
Bank deposit
The money lands in their own account. Useful when nobody can get to a counter, or when the amount is larger.
Whichever they choose, set a PIN on the transfer and pass it to them privately. They will be asked for it, along with their ID, when the money is handed over.
Everything happens in the app
Check today's rate, send a transfer, and share the receipt — from wherever you are. Free to download on iPhone and Android.
